Terms and conditions of sale

Terms of website use 

Website Acceptable use policy 

Terms and conditions of sale 

This page (together with the documents referred to on it )tells you the terms and conditions on which we supply any of the products (products) listed on four website

www.bobbysshoes.com(our site) to you. Please read these terms and conditions carefully before ordering any products from or site . you should understand that by ordering any of our products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

1-Information about us 

1.1  We operate the website www.bobbysshoes.com. we are a company registered in England and Wales under company number 11136602 our VAT number is 290773575.

2.Service availability

Our site is only intended for use by people resident in the countries listed on our website. we do not accept orders from individuals outside those countries.

3.Your status 

By placing an order through our site. You warrant that

1 you are legally capable of entering into binding contracts and

2     you are at least 18 years old .and

3     you are resident in one of the countries stipulated on our website, and

4     you are accessing our site from that country


4. How the contract is formed between you and us 

4.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been shipped (Shipment Confirmation) The contract between us (Contract)will only be formed when we send you the Shipment Confirmation

4.2 The contract will relate only to those products whose shipment we have confirmed in the shipment confirmation. we will not obliged to supply any other products which may have been part of your order until the shipment of such products has been confirmed in a separate shipment confirmation.

5. Our Status 

5.1 Please note that in some cases. we accept orders as agents on behalf of third-party sellers. The resulting legal contract is between you and that third part seller and is subject to the terms and conditions of that third part seller, which they will advise you of themselves. you should carefully review their terms and conditions applying to the transaction.

5.2 we may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products you purchase from third part sellers through our site, our from companies to whose website we have provided a link on our site, will be of satisfactory quality and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third part sellers. we will notify you when a third part is involved in a transaction, and we nay disclose you customer information related to that transaction to the third-party seller.

6. Consumer rights 

6.1 if you are contraction as a consumer, you may cancel a contract at any time within seven working days, beginning on the day after you received the products. in this case, you will receive a full refund of the price paid for the products in accordance with our refunds policy (set out in clause 10 below)

6.2 To cancel a contract, you must inform us in writing you must also return the products to us as soon as reasonably practicable and at our own cost. you have a legal obligation to take reasonable care of the products while they are in your possession. if you fail to comply with this obligation, we may have a right of action against you for compensation.

7. risk and title 

7.1 the products will be at your risk from the time of delivery.

7.2 Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges.

8 Price and payment 

8.1 The price of the products and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error.

8.2 Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a shipment confirmation

8.3 our site contains a large number of products and it is always possible that , despite our best efforts , some of the products listed on our site may be incorrectly priced .If a products correct price is higher then the price stated on our site, we will normally at our discretion either contact you for instructions before dispatching the product, or reject your order and of such rejection

8.4 We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you a shipment confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as an.error.

9. Our refunds policy 

9.1 If you return a product to us:

(A) because you have cancelled the contract between us within the seven-day cooling-off period (see clause 6.1 above) we will process the refund due to you as soon as possible and in any case, within 30days of the day you gave notice of cancellation. in this case we will refund the price of the product in full, and any applicable delivery charges. However, you will be responsible for the cost of returning the item to us.

(B) for any other reason (for instance, because have notified us in accordance with clause 21  that you do not agree to a change in these terms and conditions or in any of our policies , or because you consider that the product is defective) we will examine the returned product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and in any case, within 30 days of the day we confirmed to you vis e-mail that you were entitled to a refund, we will refund the price of a defective product in full , any applicable delivery charges and any reasonable costs your incur in returning the item to us

9.2 We will usually refund any money received form you using the same method originally used by you to pay for your purchase.

9.3 If you change your mind on your purchase within 7 days you can phone 01512569496 and speak to our returns department

10. Our liability 

10.1 Subject to clause 10.3 , if we fail to comply with these terms and conditions , we shall only be liable to you for the purchase price of the products and, subject to clause 10.2 any losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence) breach of statutory duty or otherwise ) which are a foreseeable consequence of such failure

10.2 Subject to clause 10.3, we will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories even if such losses result form our deliberate breach :

A loss of income or revenue #

B loss of business

C loss of profits

D loss of anticipated savings

E loss of data or

F waste of management or office time

However, this clause 10.2 will not prevent claims for loss of or damage to your tangible property that are foreseeable or any other claims for direct loss that are not excluded by categories A to F inclusive of this clause 10.2

10.3 Nothing in this agreement excludes or limits our liability for

A death or personal injury caused by our negligence

B fraud or fraudulent misrepresentation

C any breach of the obligations implied by section 12 of the sale of goods Act 1979:

D defective products under the consumer protection Act 1987.

E any deliberate breaches of these terms and conditions that would entitle you to terminate the contract

F any other matter for which it would be illegal for us to exclude or attempt to exclude our liability

10.4 where you buy any product from a third-party seller through our site, sellers individual liability will be set out in the sellers terms and conditions.


11 Import duty 


11.1 if you order products from our site for delivery outside in UK , they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination  you will be responsible for payment of any such import duties and taxes . please note that we have no control over these charges and cannot predict their amount. please contact your local customs office for further information before placing your order

11.2 please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. we will not be liable for any breach by you of any such laws.


12. Written communications 

Applicable laws require that some of the information or communications we send to you should be in writing when using our site, you accept that communication with us will be mainly electronic we will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing this condition does not affect your statutory rights




All notices given by you to us must be given to www.bobbysshoes.comwe may give notice to you at either the email or postal address you provide to us when placing  an order .notice will be deemed received and properly served immediately when poste on our website,24 hours after an e mail is sent or three days after the date of posting of any letter .In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and in the case of an e-mail , that such e-mail was sent to the specified e-mail address of the addressee .


14. Transfer of rights and obligations 

14.1 the contract between you and us is binding on you and us and on our respective successors and assignees.

14.2 you may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it without our prior written consent.

14.3 we may transfer, assign, charge sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.


15. Events outside our control 

15.1 we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event)

15.2 A force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

A strike, lock-outs or other industrial action:

B civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war:

C fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster

D impossibility of the use of railways shipping aircraft motor transport or other means of public or private transport:

E impossibility of the use of public or private telecommunications networks, and

F the acts, decrees, legislation, regulations or restrictions of any government

15.3 our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. we will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.

16 Waiver 


16. 1 if we fail, at any time during the term of a contract to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions , or if we fail to exercise any of the rights or remedies to which we are entitled under the contract , this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations

16.2 a waiver by us of any default will not constitute a waiver of any subsequent default.

16.3 no waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 15 above.

17. Severability 

If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term condition or provision will to that extent be severed from the remaining terms conditions and provisions which will continue to be valid to the fullest extent permitted by law.


18. Entire agreement 


18.1 these terms and conditions and any document expressly referred to in them constitute the whole agreement between us, and supersede all previous discussions correspondence, negotiations, previous arrangement, understanding ort agreement between us relating to the subject matter of any contract.

18.2 we each acknowledge that m in entering into a contract neither of us relies on or will have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these terms and condition or the documents referred to in them.

18.3 each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.

18.4 nothing in this clause limits or excludes any liability for fraud.


19. Our right to vary these terms and conditions 

19.1 we have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business. changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes on our systems capabilities.

19.2 you will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you) , or if we notify you of the change to those policies or these terms and conditions before we send you the dispatch confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the products ).

20 Law jurisdictions

Contracts for the purchase of products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of English and Wales.

Terms Of website Use

This page together with the documents referred to on it , tells you the terms of use on which you may make use of our website  www.bobbysshoes.comsite whether as a guest or a registered user . please read these terms of use carefully before you start to use the site, By using our site , you indicate that you accept these terms of use and that you agree to abide by them. If you don not agree to these terms of use.

Please refrain from using our site.

Information about us 

www.bobbysshoes.comis a site operated by Bobby2shoes.comLTD (We) We are registered in England and Wales under company number 11136602 and our VAT number 290773575 we are a limited company


Accessing Our Site 

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below) we will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our site, to users who have registered with us.

If you choose or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third part. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use

When using our site, you must comply with the provisions of our acceptable use policy.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Intellectual Property Rights 

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy , and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site .

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations photographs, video or audio sequences ort any graphics separately from any accompanying text.

Our status and that of any identified contributors as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors , if you print off , copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must ,at our option, return or destroy any copies of the materials you have made .

Reliance On Information Posted 

Commentary and other materials posted on our site are not intended to amount to ad ice on which reliance should be placed. We therefore disclaim all liability and responsibility arising form any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our Site Changes Regularly 

We aim to update our site regularly, and may change the content at any time, if the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any give time, and we are under no obligation to update such material.

Our Liability 

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it including

Loss of income or revenue

Loss of business

Loss of profits or contracts

Loss of anticipated savings

Loss of data

Loss of goodwill

Wasted management or office time and whether caused by tort (including negligence) breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law

Information About You and Your Visits To Our Website 

We process information about you in accordance with our privacy policy.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Transactions Concluded Through Our Site

Contracts for the supply of goods formed through our site or as a result of visits made by you are governed by our

Uploading Material To Our Site 

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out ion our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use copy distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy

Viruses, Hacking And Other Offences 

You must not misuse our site by knowingly introducing viruses, trojans, worms. Logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of service attack or a distributed denial-of service attack

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking To Our Site 

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any from of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy, if you wish to make any use of material on our site other than that set out above,

Please contact us

Links From Our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction And Applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims)

Shall be governed by and construed in accordance with the law of England and Wales.


we may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

your Concerns

If you have any concerns about material which appears on our site, please contact us.


Website Acceptable Use Policy

This acceptable use policy sets out the terms between you and us under which you may access our website wwwbobbysshoes.com (our site). This acceptable use policy applies to all users of, and visitors to our site.

Your use of our site means that you accept, and agree to abide by, all policies in this acceptable use policy, which supplement our terms of website use.

We are registered in England and Wales under company number 11136602 our VAT number is 290773575

Prohibited Uses 

You may use our site only for lawful purposes. You may not use our site

In any way that breaches any applicable local, national or international law or regulation.

In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect

For the purpose of harming or attempting to harm minors in any way.

To send, knowingly receive, upload, use ort re-use any material which does not comply with our content standards

To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other from of similar solicitation (spam)

To knowingly transmit any data, send or upload any material that contains viruses.

Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.

Not to access without authority, interfere with, damage or disrupt.

Any part of our site

Any equipment ort network on which our site is stored

Any software used in the provision of our site or

Any equipment or network or software owned or used by any third party

Interactive Services 

We may from time to time provide interactive services on our site, including without limitation

Interactive blogs

Bulletin boards

(interactive services)

Where we do provide any interactive services, we will provide clear information to you about the kind of service offered, if it is moderated and what from of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks.

However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent to guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content Standards

These content standards apply to any and all material which you contribute to our site (contributions). And to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution s well as to its whole.

Contributions must

Be accurate where the state facts

Be genuinely held where they state opinions

Comply with applicable law in the UK and in any country from which they are posted

Contributions must not:

Contain any material which is defamatory of any person

Contain any material which is obscene, offensive, hateful or inflammatory

Promote sexually explicit material

Promote violence

Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

Infringe any copyright, database right or trade mark of any other person.

Be likely to deceive any person.

Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

Promote any illegal activity.

Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

Be likely to harass. Upset, embarrass, alarm or annoy any other person

Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

Give the impression that they emanate from us, if this is not the case.

Advocate, promote or assist any unlawful act such as by way of example only copyright infringement or computer misuse.

Suspension And Termination 

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of website use upon which you are permitted to use our site, and result in our taking all or any of the following actions

Immediate, temporary or permanent withdrawal of your right to use our site

Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.

Issue of a warning to you

Legal proceedings against you for reimbursement of all costs on an indemnity basis (including but not limited to reasonable administrative and legal costs) resulting from the breach.

Further legal action against you

Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this accept able use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes To The acceptable Use policy 

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on or site


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